Back in March, I published a survey to get insights into what people in the Toledo region needed to help them create better user experiences. We have gotten 43 replies, so it seems like a good time to start analyzing the results and sharing them. This write-up will just cover the "needs" part: "ideas" results will come later. Just the data, no interpretation yet.
Before we start: who replied? I let people answer anonymously, and purposely did not ask "demographic" questions, preferring instead to keep the survey short. But here are some generic job titles of people who left their name and/or told me they answered:
- Executives: CEO, President, Vice President, CIO
- UX Practitioners: Web designer/developer, Usability analyst, Creative director, Interactive designer, UX designer
- Other practitioners: Communications, Software developer, Application developer
- Academia: Student, Instructor
We can rank each need by the number of times it was selected, out of 43, to get a sense of what people think are the most important answers to "What do you need to improve the user experience (UX) of the things you create?".
|30||Insights into innovative UI & interaction designs|
|29||Knowledge of advanced UX techniques|
|27||Case studies showing how others do UX|
|27||Practice doing UX|
|25||Training and formal education on how to do basic UX methods|
|19||A UX "tribe" to hang out with, get support from|
|15||More commitment from my clients to pay me for UX work|
|13||Better tools for doing UX work|
|12||Awareness and understanding of UX by others within my company|
|8||UX talent to hire|
Comments about the needs
A summary of what people typed in, edited and grouped.
What I need....
- Inspiration and aspiration for my team
- Real-world use cases and empirical data
- User interface design guidelines and best practices
- Good UX (for my app), without paying too much
- UX value to business
- More of ALL of this
How I want to address these needs....
- Tell war stories with other veterans of UI
- See UX teams in action
- Network with people who need my services
- Compare my practices to the work of others
- Bounce idea off of others
- Learn by doing
That is all for part 1. The "ideas" will be more complicated, and perhaps more interesting.