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User Experience of Large Web Sites

PDF icon KEI-UEsites-20031105.pdf2.4 MB

"User Experience of Large Web Sites," November 5, 2003. Presentation for the BGSU Student ACM chapter. Stories about how user experience work affects the brand, corporate culture, budgets - and vice versa. The analogy is making sausage - you just may not want to know how things are done, it can be ugly.