New book arrived: Do it wrong quickly

A book arrived on my doorstep today, unexpectedly. I had not ordered anything lately.

It was Do it wrong quickly: How the web changes the old marketing rules by Mike Moran, a former manager of mine at IBM. I helped review early versions of the book and had specific feedback on the information architecture parts.

In the spirit of the book, I am blogging it wrong quickly and will do a better job later (after I have read the final version).

First grade interview

Blaine is starting a social studies unit on "People at work" in his first grade class. He had to interview a parent and bring in a picture of that person at work. We talked about what I do, and here is my job, thru the eyes of a six year old.

1. What is your job? Works at IBM. Fixes IBM's web site.

2. What are your duties at work? Draw pictures to help IBM organize information. Talk on the phone.

3. Why do you have a job? To make money so we can buy food.

Raw notes from Day 1 (morning) at Emergence 2007

Friday night

Jamin Hegeman, Shelley Evenson: About the conference

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Emergence 2007 conference, Pittsburgh, September 8-9

I just registered for Emergence 2007 - "Exploring the boundaries of service design." I have been reading up on various service innovation topics and I see a lot of connections with user experience. The Emergence conference looked perfect because it was within driving distance and focuses on the design aspect.

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Abundance, errors and measurement

Chris Anderson of Long tail fame compares the "economic" models of abundance with scarcity. (I found it reading Abundance and UX at UX Magazine.) He explains that user experience improvements like the GUI are the result of thinking as computing power as an abundant resource, vs. poorer experiences because you have limited CPU cycles. A summary:

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Collaborative sensemaking workshop

I will be attending the Collaborative Sensemaking workshop at the HCIL symposium on Friday. I have not been in the "research groove" for about a decade (since I was still at BGSU), but collaborative sensemaking is one research topic that seems to apply to what we are doing on ibm.com and what information architects do every day.

Fixing computer science with web science

In the June 2007 Communications of the ACM (Vol 50 #6), Ben Shneiderman has a "Viewpoint" article that hits close to home. "Web science: A provocative invitation to computer science," subtitled "Here's how it can awaken computer science to the interdisciplinary possibilities of the Web's socially embedded computing technology."

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