Research and practice gaps

I will have a focus on the gaps between research and practice in user experience during my April conference run.

From April 7-10, I will be in Phoenix at the 2010 IA Summit. On Saturday the 10th, I am hosting a discussion on Bridging IA Research and Practice with Andrea Resmini.

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Google search results to include breadcrumbs (again)

A recent Biznology article by Frank Reed talks about the impact of a Google search results change on search engine optimization efforts. Google recently announced two changes in the way it helps users understand how an item in its result set fits into the context of the destination site:

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My schedule, November 10 & 12

I am attending two "local" events in mid-November. Hope to touch base with colleagues in the area I have not seen in a while - and meet some new ones, too, of course.

The first is the Smarter Cities Cleveland Forum on November 10th. From the description:

Panel: Effective user experience professionals and teams

I am honored to be one of the panelists at tonight's Michigan UPA / MOCHI meeting: What makes an effective user experience professional and team (UX management perspectives). Here is an outline of what I will cover in my 5-10 minute introduction.

Tickets still available: July 11, UX with Mud Hens

I am organizing a local get-together where you can hang out with others who are interested in user experience. We chose a truly-Toledo location: a Mud Hens ball game.

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Upcoming local (Toledo, OH) and area events

Spring is in the air here, and as the weather gets warmer, all sorts of things to do are popping up for people interested in user experience.

This is where you will find me in the next 6 weeks or so.

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UX+IA workshop: Toronto, June 2008

In the better-late-than-never category, let me tell you about something I did last summer. In June, we took a family vacation to Toronto: while there, I did a TorCHI talk, and helped lead a "hands-on" workshop about information architecture. It is that workshop that I never got around to mentioning here.

Service Science: Design for Scaling and Transformation

IBM colleague Jim Spohrer mentions a new book by Cheng Hsu of RPI - Service Science: Design for Scaling and Transformation - that seems to be knitting together "Web science" and "Service science" - and perhaps other things (something that I have been struggling with).

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Design and Adoption of Social Collaboration Software within Businesses

The special interest group that I helped propose for CHI 2009 was accepted. I am working with 3 IBM colleagues (Jason Blackwell, David Schwartz, Sandra Kogan) and John Sheridan.

Misconceptions about user experience design

Whitney Hess wrote what I consider a very good article to help people understand the term "user experience": 10 Most Common Misconceptions About User Experience Design. I have seen others call it "brilliant" and other wonderful things. Great job, Whitney! The framing of what UXD is not is obviously one of the appealing aspects of the article.

I do have a few quibbles with her article:

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