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Design Consulting Services

IBM does customer experience design for clients - looks interesting, I will have to find out more.

Putting my navigation hat on, here are 2 challenges for you: (1) Starting here, your task is to find this new "customer experience design service" - without using a search engine. (2) From the web site navigation, can you tell where this group falls within the IBM org chart?

How did you do? How did we do on the navigation? (This is a new group, so I suspect we do pretty poorly.) Did you have to understand our org chart to find it?

PS. This press release might help, but I would consider that cheating.


but those design pages are so lame. how can that be a good front door?