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My colleague Will Smith and I presented at NEOUPA on September 20th: - Experiences of the User Experience Design team. An update to our Internet User Experience presentation from earlier in the year.

We told lots of stories about what it is like working on the IBM web site, from year-long re-designs to day-to-day maintenance and everything in between. Great questions from the audience - hard to remember all of the topics but some where accessibility, search log analysis, standards vs. guidelines, Web 2.0, politics.