Keith Instone

My chapter "An information architecture perspective on personalization" has just been published in the book Designing personalized user experiences for eCommerce.

• Chapter: IA perspective on personalization (550K PDF)

For the CHI 2003 workshop

Material prepared for the CHI 2003 workshop Designing Personalized User Experiences for eCommerce: Theory, Methods, and Research.

• My position paper (260K PDF)
• My presentation (870K PPT)

Laundry list of links, for now

• Argus white paper - Information Architecture and Personalization (2000)
• A Framework for Classifying Personalization Schemes Used on e-Commerce Websites, January 2003, HICSS Conference, Hawaii