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Frontiers in Service, Columbus, Ohio, June 30 - July 3

I learned about the Frontiers in Service conference back in 2007 and I have been keeping an eye on it ever since. It is where a lot of IBMers present their Service science, management and engineering research. Sylvia Long-Tolbert also had great things to say about it back when she was a professor in the business college at the University of Toledo. After touring the world, the conference is making its midwest USA stop next month, so I am trying to figure out a way to get there. Not my core areas of interest, but I am sure I would learn something.

A few things that I notice that make me want to go:

  • Lots of IBMers, presenting their latest research and talking about the state of the field of service science. Jim Spohrer, Wendy Murphy, Paul Maglio, Jeanette Blomberg and more.
  • Some "service design" presentations that I should be able to apply. Not as focused as Emergence was in 2007 but I should get something out of it as a practitioner. I like that they have "best practitioner paper awards" - so this is not just research for researchers.
  • I see some presentations by Dwayne Gremler from BGSU. I have not met him yet.

The price is a big minus: hard to justify that for something that is not in my core interest area. Given the cost, family things (the summer is already packed) and work (being a weekend conferences helps there), not sure I will make it. If I miss it, hopefully there will be Twitter stream to follow. And I can follow up with my IBM colleagues separately to get reports from the conference.

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Comments

I am not attending the Frontiers in Service conference after all. I am not even going down to Columbus to visit with some of my IBM colleagues.

I am trying to follow along on Twitter. #FrontiersInService appears to be the hashtag. I also made a Twitter list of attendees to help me hear what is going on.

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